Principal and Chief Operating Officer
Ajay Madan is a Principal and the Chief Operating Officer of OST. He serves as the overall corporate strategist, providing day-to-day leadership and management of a technology and solutions organization committed to the company’s mission and core values. A key part of his role is to define, manage, and improve the core processes OST employees follow in delivering exceptional value to their customers.
As Chief Operating Officer, Ajay orchestrates all OST operating units, including solution delivery, corporate shared services, and growth operations. By keeping a persistent focus on delivering customer value, he leads teams in the identification and integration of new ideas and innovative approaches into OST processes and solutions.
He spent several years working in the government at the federal, state and local levels. He served as senior advisor for the U.S. Treasury’s Financial Management Service, overseeing several multi-billion dollar financial programs and treasury management systems. He then served as a project director for the Joint Financial Management Improvement Program, under which his team received Vice President Gore’s “Hammer Award” for working to reinvent government. When the DC Government experienced significant financial difficulty, Ajay separated from federal service to work as the first Deputy CIO for the D.C. Government’s Chief Financial Officer. Later, Mr. Madan was a Research Fellow for the Sensitive Assessment Center at the Logistics Management Institute.
Ajay has been with OST since 1999, and has a Bachelor’s of Science degree in Finance, with a minor in Physics from SUNY Brockport.
He has been a member of the Executive Committee of the D.C. Chamber of Commerce (DCCC) since 2012 (and is the Chamber’s 2018 Chair Elect), and has had several other committee appointments, including for the Greater Washington Board of Trade (GWBOT), the Association for Federal Information Resources Management (AFFIRM), Association of Financial Professionals (AFP), and the Association of Government Accountants (AGA).
Consistent with OST’s core value system, Mr. Madan puts a premium on attracting and retaining outstanding people who are creative, fact-driven, and who approach their work with a sense of passion and ownership.