OST supported a US Department of Transportation office of information and technology services under a contract spanning thirteen work orders. This contract demonstrates OST’s ability to deliver transformational solutions, sustain and enhance enterprise applications, and support thousands of users around the world. Through every work order, OST applied its deep agency and IT domain knowledge to implement an integrated approach that enabled us to increase stability and availability, improve functionality, improve security posture, and enhance service to business, while reducing risk and sustainment cost.
Our services ranged from application development, sustainment, data center management, Enterprise Data Warehouse, Business Intelligence, and PMO support services to enhancing IT systems for safety management, medical processes, air traffic safety standards, registry management, and financial management.
When OST began working with the customer, the agency had many contractors supporting its enterprise business and mission systems. One of the core challenges was to implement solutions to support performance, delivery quality, and management reporting in a consistent manner across all contracts while maintaining high service levels. OST’s approach was based on strong governance, transparency, and structured processes, which delivered value to our stakeholders through improved service and enhanced system stability and reliability.
Following are some examples of OST successes:
OST supports thousands of internal business and external public users. This large set of users benefited from OST’s solutions to improve the security posture, stability and reliability, and overall performance of the systems we support. Together, all of this helps the customer effectively meet its mission